Decospaa logo

Terms of Service

Last updated: November 2025

5. Products & Services

Our store showcases a curated range of flooring, artificial turf, wall panels, home décor, and interior finishing products .

All descriptions, images, and specifications are provided for general information and may vary slightly from the actual product due to manufacturing or display differences.

6. Ordering & Payments

• Orders can be placed directly online through our secure checkout system.
• Payments are processed via trusted gateways such as Razorpay / PayU .
• Decospaa Interiors LLP reserves the right to cancel or refuse any order due to pricing or stock inaccuracies, payment failure, or suspected fraud.

7. Pricing & Availability

All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

Prices, discounts, and availability are subject to change without prior notice .

In case of a pricing error, Decospaa Interiors LLP reserves the right to correct or cancel the order.

8. Shipping & Delivery

• We deliver across India through reputed logistics partners such as Shiprocket, Delhivery, and DTDC .
• Delivery timelines vary by product, location, and stock availability.
• Tracking details will be provided once the order is dispatched.
• International shipping may be introduced in the future, subject to separate terms.

9. Returns, Replacements & Refunds

• Returns are accepted only in case of manufacturing defects or transit damage , reported within 7 days of delivery with photo/video evidence.
• Customized, cut-to-size, or installed products cannot be returned or exchanged .
• Approved returns will be replaced or refunded at the company’s discretion.
• Refunds (if any) will be processed through the original payment method within 7–10 working days after inspection.

10. Cancellations

Orders may be cancelled before dispatch by contacting customer support.

Once shipped, cancellation requests cannot be accepted.

11. Warranty

Select products come with manufacturer warranties (for example, SPC Flooring – 10 years, Artificial Turf – 5 years).

Warranty covers manufacturing defects only and excludes damages due to improper installation, maintenance, or natural wear & tear.

12. User Accounts

Registered customers are responsible for safeguarding their account credentials.

Decospaa Interiors LLP will not be liable for unauthorized access arising from your negligence in maintaining account confidentiality.

13. Intellectual Property

All logos, product images, catalogs, website content, and brand assets are the exclusive property of Decospaa Interiors LLP .

Unauthorized reproduction or distribution is strictly prohibited.

14. Third-Party Links

Our site may contain links to third-party websites (e.g., courier tracking, payment gateways).

We are not responsible for the content or policies of such sites.

Users are encouraged to review each third-party’s policies before engagement.

15. Limitation of Liability

To the maximum extent permitted by law, Decospaa Interiors LLP shall not be liable for:

• Any indirect, incidental, or consequential damages arising from the use of our website or products.
• Delays or delivery failures beyond our reasonable control. Our liability shall not exceed the value of the product purchased.

16. Indemnification

You agree to indemnify and hold harmless Decospaa Interiors LLP , its partners, and employees from any claim or demand arising out of your violation of these Terms or any applicable law.

17. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India .

All disputes shall be subject to the exclusive jurisdiction of courts in Pune, Maharashtra .